“Public Transport Priority”, as the core of our traffic policy, serves to meet local residents’ travelling needs in a society in full development, and to prepare for the building of a low-carbon city and a green home. From August 1, 2011 onward, Macao’s bus service operation will enter a new model. Other than the increase of, from two, to three, bus companies; the more important aspect of the new model is that, the Macao SAR Government has allocated significant resources to increase service frequency and to improve the relevant facilities and services, so as to gradually relieve local residents’ difficulty in catching a bus, and to put into practice the concept of “putting people first”, as mentioned in the government´s policy address. The new bus service model is an important step in upgrading people’s quality of life and in building a better home.

For the new bus services, the local residents have expectations while the Government has, demands. The concept introduced into the new bus service by the Government is that it will play a leading role in supervising bus services and be responsible for the planning of bus routes, service frequency and bus stop locations. The Government requests the three bus companies (Transmac — Transportes Urbanos de Macau, S.A.R.L.; Sociedade de Transportes Colectivos de Macau, S.A.R.L.; and Sociedade de Transportes Públicos Reolian, S.A.) to have proper management of their services, vehicles, equipments, staff and back office facilities, so as to ensure that the residents´ need for efficient, convenient and safe transportation will be satisfied. This is a challenging and systematic engineering project that relies on the support and response from all residents of Macao.

In view of Macao’s rapid social changes, its newly developed areas and the light rail transportation to be available in the future, the Transport Bureau has been inspecting progressively the local public bus service network following the start of the new model of bus service, with the aim to creating sustainable public transportations. Starting from 2012, the Transport Bureau has been building a network of public transportation consisted of different forms: express, for main roads, general and for connection. The Transport Bureau divided the bus routes no. 6 into no. 6A and no. 6B and presented it as an example; adjusted the route no. 2, no. 12 and no. 25 to straighten the course taken by the buses; created bus routes no.39 , no.51 , no.52 , no.73 and no.MT5 to connect Edifício do Lago, the public housing estate in Seak Pai Van and, the new campus of the University of Macau on Hengqin Island, so as to accompany the growth of the community in the newly developed areas. In order to improve the efficiency and effectiveness of the whole bus network, the Bureau not only adapts the vehicle types and frequency according to public needs and the road environment, it also connect different areas of Macao by means of transfer between bus routes, thus expanding the coverage of the network.

By setting up a traffic control and monitoring centre, together with bus route and service monitoring, bus fare handling process supervision, vehicles testings, bus stops inspections, client service survey and data verification, the Transport Bureau reinforces inspection to the buses and calibrates the monitoring works, so as to ensure that the quality of the bus services will remain stable.

As a result of the public crisis which was Reolian’s bankruptcy in 2013 and, the opinions presented by the Commission against Corruption (CCAC) of Macao regarding the bus service contracts, the local bus services suffered some impacts. However, with the Macao SAR government interdepartmental group’s diligence in resolving the issue, together with the support and cooperation from the citizens and the bus company’s employees, the bus service suffered no interruption. Starting from July 1, 2014, Macau Nova Era de Autocarros Públicos, S.A. (Nova Era) takes over Reolian in operating the bus services provided originally by the latter. Following the smooth transition of these services, the Macao SAR government will continue to strengthen supervision of the three bus companies and urge them to improve their services, so to better satisfy the transportation needs of the public. The Government will continue to optimize the bus routes, making the bus services more convenient and more accessible to the general public.





Offer your seat to the elderly or anyone in need

Do not speak to the driver while the bus is in motion

Do not occupy any seat with personal belongings

Hold the handrail while the bus is in motion

Wave hand at the approaching bus you want to take

Queue up for boarding

Do not rest your feet on bus seats

Wrap fragile goods properly before boarding

No smoking on the bus

Do not bring bulky goods onto the bus

Move to the rear of the bus after boarding

Do not board or alight while the bus is in motion

Board or alight through specified doors

Do not obstruct the staircase or doorways

Do not place any part of your body out of the windows

Do not eat or drink inside the bus

Keep the bus compartment clean

Pay attention to the road traffic before boarding or alighting